Personalised Netball Builder Terms & Conditions

 

PERSONALISED BALL BUILDER KEY INFORMATION 

PERSONALISED BALL WARRANTY & RETURNS

We will not accept change of mind after 12 hours of ordering. 

Custom products are made to your specifications, meaning your orders cannot be modified, cancelled or returned.

You must accept the Terms and Conditions when submitting your design by ticking the checkbox.

BALL CARE

Our Personalised Gilbert balls are printed in-house in our warehouse in Melbourne.

If using for display, these balls will last for an extended time.

We cannot guarantee the exact life span of the print if used for training or matches.

Do not intentionally scratch your print and avoid cleaning with chemicals, as this will damage the ball and the print.

Please note the colour of the ball may fade if exposed to extreme heat or if used on concrete and we will not replace items that discolour.

GUIDELINES

We reserve the right to adjust or cancel orders based on the following

• Profanities used on the ball, which includes offensive language, slogans or acronyms deemed as inappropriate, derogatory, or profane.
  
• Names of professional athletes or celebrities
• Any other trademarked words or phrases

BEFORE USING BALL

It is recommended that balls are inflated to the correct PSI before using, as printed on ball. 

SHIPPING

Australian Shipping is $11 via Aus Post for orders under $150 and shipping is Free for orders from $150 and higher. 

New Zealand Shipping is a flat-fee of $20. 

DELIVERY

Once we receive your payment, please allow approximately 2 week for deliveries for Australia and up to 3 weeks for deliveries to New Zealand.

We will not take orders outside of Australia and New Zealand. All Personalised Balls must be sent to Australia or New Zealand addresses.